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Super.com
Reputation report · by Thinking Deeply
New report
D
At risk
AI Reputation Index
Super.com logo

Super.com

The AI engines are echoing critical Reddit threads (perplexity is the most critical). This is shaping what buyers hear, and it's worth addressing.

Index 53/10060th percentile (vs. competitors)super.com
When AI engines answer questions about this brand, they lean on a critical Reddit thread, which holds the grade at D until that thread stops driving the answers.A competitor currently has the stronger AI reputation. Closing that gap is what lifts the grade above C.
AI Engines (4/4)29
Reddit Presence55
vs. Competition65
Scored 32d ago
Why this grade

What is driving the grade

The biggest factor in this grade is Super.com's reddit footprint.

  • Reddit footprint50% of the grade · scored 55/100

    Super.com has some Reddit presence, but it's thin or mixed enough to weigh on the grade.

    What moves it: Build (or revive) an active brand community and seed real, positive discussion buyers can find.

  • Vs. competitors20% of the grade · scored 65/100

    A competitor currently holds the stronger AI reputation.

    What moves it: Close the gap on the leader's strengths (community health and engine sentiment).

  • AI engine answers30% of the grade · scored 29/100

    At least one AI engine is clearly critical of Super.com, and the grade weights the worst answer heavily.

    What moves it: Improve the sources the engines draw from, especially the critical Reddit threads they cite.

What is capping the grade
  • When AI engines answer questions about this brand, they lean on a critical Reddit thread, which holds the grade at D until that thread stops driving the answers.
  • A competitor currently has the stronger AI reputation. Closing that gap is what lifts the grade above C.
Overview

The consensus on Super.com

The AI engines are echoing critical Reddit threads (perplexity is the most critical). This is shaping what buyers hear, and it's worth addressing.

Graded 60th percentile against its competitors.

  • Across the AI engines that answered, 3 of 3 are cautious or critical about Super.com. That is what buyers asking about it tend to hear.
  • Reddit skews critical: of 76 relevant mentions, 35 are negative. This is the conversation AI engines draw from.
  • A competitor (MoneyLion) currently holds the stronger AI reputation. Closing that gap is the clearest path to a higher grade.
What's holding the grade back
  • When AI engines answer questions about this brand, they lean on a critical Reddit thread, which holds the grade at D until that thread stops driving the answers.
  • A competitor currently has the stronger AI reputation. Closing that gap is what lifts the grade above C.
The Reddit conversation

What people are saying about Super.com on Reddit

A look at the loudest conversations: the most-seen critical threads about Super.com. When an AI engine quotes one of these, it directly shapes the answer your buyers get.

#1 criticalQuoted by perplexity

Super.com WORST EXPERIENCE EVER!! : r/TravelHacks

"I recently had the worst experience ever with Super.com that I feel compelled to share as a warning to potential users."

AI engines are repeating this
#2 critical

Super.com scam? : r/TravelHacks

"I booked a hotel reservation in my city through super.com before doing any research on the site to make sure it is legitimate as it was on the google ..."

#3 critical

Do not use Super.com to get cheap hotels, It's a Scam!

"In summary, Super .com is a scam. The good reviews or reddit post that says it worked out for them is likely a marketing scam deployed by the ..."

#4 critical

PSA: Don't use Super.com : r/hotels

"Don't book via Supercom! I had a really bad experience. They automatically subscribe you to a $20 monthly membership and it is almost impossible ..."

neutral

Is Super.com legit? : r/travel

"So I gotta go out of town for a night for a coaching clinic. Found a good rate through Super.com never heard of it or booked through it, but site looks ..."

Reddit footprint

Where the conversation lives

Conversation volume by community
Sample of 76 brand mentions in the past year
Main subreddit
Owned & healthy
r/superdotcomCommunity
—
weekly posters
0
posts this week
—
post sentiment
Sample Mention Volume (Past Year): 76
Mention sentiment
0positive41neutral35negative
Related communities (unofficial)

Where the brand is discussed, plus the topical communities its audience gathers in.

Head-to-head

Losing the head-to-head

Every brand scored with the identical four-engine, Reddit-weighted method.

Graded on a curve against this field: Super.com lands in the 60th percentile of the group.

1
MoneyLion
71C
Reddit mentions (past year)
131
Main subreddit
—
Engagement
—
Posts
—
2
Super.comYou
53D
Reddit mentions (past year)
76
Main subreddit
—
Engagement
—
Posts
—
3
Dave
49C
Reddit mentions (past year)
28
Main subreddit
—
Engagement
—
Posts
—
4
Albert
33D
Reddit mentions (past year)
127
Main subreddit
—
Engagement
—
Posts
—
5
EarnIn
29D
Reddit mentions (past year)
191
Main subreddit
—
Engagement
—
Posts
—
6
Cleo
18F
Reddit mentions (past year)
91
Main subreddit
—
Engagement
—
Posts
—
How this data is measured
  • Reddit mentions:distinct Reddit threads that name the brand, found via web search across Reddit and confirmed by an AI relevance check (same-name or off-topic threads are dropped). It is a current, relevance-ranked sample of what's discoverable (not a count over a fixed window), so treat it as a comparative signal between brands, not an absolute total.
  • Main subreddit · Engagement · Posts:read live from each brand's own subreddit feed (its most recent posts, up to ~100). Engagement blends post upvotes, comments, and comment karma scaled by posting cadence. “Posts” is the all-time total when the feed could be fully read, otherwise a lower bound (shown as N+).
  • Time horizon:every figure is a point-in-time snapshot taken when the report was generated (see “Scored” at the top). Re-running the report refreshes it; we do not yet track these metrics over time.
  • All figures are measured from real provider data; where a value can't be substantiated it is shown as “—” rather than estimated.
Four-engine probe

What each AI engine says

Identical buyer-intent questions, asked in web-grounded mode across all four engines.

Claudehedged

Super.com is legitimate for hotel deals but has recurring customer service and subscription cancellation issues.

Confidence 80% 22 sources
Gemini Service unavailable

This engine was unavailable and didn't return a usable result, so it was excluded from scoring.

OpenAIhedged

Super.com is a legitimate app with mixed reviews, citing support and account issues alongside positive savings experiences.

Confidence 80% 16 sources
Perplexityhedged

Super.com is legitimate but has serious reliability, support, and billing issues to consider.

Confidence 90% 24 sources 2 from Reddit

Fix what AI is saying about Super.com

Thinking Deeply turns hostile Reddit threads into a reputation your buyers and the AI engines can trust. Book a strategy call with Eric.

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